Privacy Policy
1. Introduction
Qintar ul Auliaa Foundation Pakistan ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, make a donation, register as a volunteer, contact us, or use any of our services.
By using our website at https://qintarulauliaa.com/en/, you agree to the practices described in this policy.
2. Who We Are
Qintar ul Auliaa Foundation Pakistan is a welfare and humanitarian organization dedicated to supporting vulnerable individuals through food support, shelter, education, rehabilitation, orphan care, clean water initiatives, and community welfare programs.
Contact Details:
- Organization: Qintar ul Auliaa Foundation Pakistan
- Address: Office #509 UBL Building, Saman Abad Lahore, PK 54000
- Email: qintarulauliaafoundation@gmail.com
- Phone: +92 339 9911229
3. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, and other details you provide through contact forms, donation forms, volunteer registration, or account registration.
- Donation Information: Donation amount, payment method details, transaction reference numbers, and billing information processed through secure payment providers.
- Communication Data: Messages, inquiries, feedback, and correspondence you send to us.
- Technical Data: IP address, browser type, device information, pages visited, and usage data collected through cookies or analytics tools.
- Program-Related Information: Information voluntarily provided when applying for support, rehabilitation programs, volunteer opportunities, or other foundation services.
4. How We Use Your Information
We use collected information for legitimate purposes, including:
- Processing donations and issuing acknowledgments or receipts where applicable
- Responding to inquiries and providing customer support
- Managing volunteer registrations and program participation
- Communicating updates about our services, campaigns, and activities
- Maintaining transparency and accountability in our charitable operations
- Improving our website, services, and user experience
- Complying with legal, regulatory, and financial reporting obligations
- Preventing fraud, misuse, or unauthorized access
5. Donations and Payment Processing
When you donate through our website, payment information is processed by trusted third-party payment processors. We do not store full credit or debit card details on our servers unless required for compliance and securely managed by authorized payment partners.
Donation records may be retained for accounting, audit, transparency, and legal purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and enhance performance. You can control cookies through your browser settings. Disabling cookies may affect some website features.
7. How We Share Information
We do not sell your personal information. We may share information only when necessary:
- With service providers who help us operate the website, process payments, send communications, or maintain systems
- With legal or regulatory authorities when required by law
- To protect the rights, safety, and security of the foundation, users, or the public
- With your consent or at your direction
All third parties are expected to handle data responsibly and only for authorized purposes.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law, donation records, audit requirements, or legitimate operational needs.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal and operational requirements
- Withdraw consent for marketing communications
- Object to or restrict certain processing activities where permitted by law
To exercise these rights, contact us at qintarulauliaafoundation@gmail.com.
11. Children's Privacy
Our website is not intended for children under 13 years of age to submit personal information without parental or guardian consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it.
12. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and video content. We are not responsible for the privacy practices of those external sites. Please review their privacy policies separately.
13. International Users
If you access our website from outside Pakistan, your information may be transferred to and processed in Pakistan or other locations where our service providers operate, in accordance with this policy and applicable law.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
15. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: qintarulauliaafoundation@gmail.com
- Phone: +92 339 9911229
- Address: Office #509 UBL Building, Saman Abad Lahore, PK 54000